FAQ

Frequently Asked Questions

What is Jeff’s Place?
Jeff’s Place provides FREE peer-based bereavement support groups for children, teens, young adults, and their families. We also offer education and training to local schools, mental health agencies, organizations or other community organizations interested in issues of children and grief. Furthermore, we will assist with crisis intervention following a death. We also offer fee-based individual counseling on a sliding scale.

How often and at what time is group held?
We offer multiple biweekly groups at our location in Framingham. Please contact Melissa, our Program Director, for more details as to which specific group may be right for you.

What does an average evening group look like?
We begin with a shared meal, followed by an opening ritual with all participants, leading into groups sub-divided by age/development/type of loss, and culminating in a closing ritual with all participants. A group session runs from 1-2 hours depending on the group context. For more information, click the “Our Services” tab and then the drop-down “Bereavement Groups” tab.

Where are the groups held?
Groups are held at our bereavement center located at Jeff’s Place Office, 34 Deloss St., Framingham, MA, 01702.

We also hold groups in various schools in the MetroWest area. Please contact Melissa, our Program Director, for more details as to which specific group may be right for you.

 Is it religious?
Absolutely not! We welcome families in all their diverse forms, and of all races, ethnicities, and socioeconomic strata.

Who can attend?
Support groups are open to children/teens and young adults who are coping with a death loss, and their adult caregivers.

How much does it cost?
Jeff’s Place is entirely free for support group attendees, thanks to the generosity of our donors. Jeff’s Place is a non-profit organization and we rely on contributions from the community to cover the costs for each child/teen.

How long after the death does a family need to wait before calling?
A family can call and start the process of information gathering as soon as they feel ready. Each family is unique and each family member grieves differently. We will provide information about our program and offer our insights, but each family is the “expert” of their grief and we respect their decision of when the right time is to start.

How long is a family expected to attend groups?
We trust each family to know when is the right amount of time for their family. As a family works through their unique grief journey, they will begin to feel when this part of the journey is coming to an end. We offer our support and insights throughout the process. The average length of stay is approximately 16 months. We expect consistent attendance once a child/teen is enrolled in a group. A family is expected to call or email as soon as possible if they must be absent. Continuity of attendance is important to build the supportive environment for grief work.

What if I want counseling for myself or my family?

We provide fee-based individual and family counseling on a sliding scale. Please inquire with Melissa for more information.

We have a list of referral therapists who counsel children, teens and/or adults with grief issues. At your request we will provide you with the information we have about individual therapists. We do not endorse therapists, but provide you information by which you can select a therapist for your particular needs.

Who runs the groups?
All of our groups are facilitated by a clinician and a professionally trained volunteer.

How are volunteers trained?
All volunteers participate in a mandatory, extensive training on issues related to children, teens and grief in a peer-support model of group work.

Is there a long waiting list to volunteer?
No. We hold volunteer facilitator training sessions “as needed” so that we may offer groups “as needed”.

How do we apply to become a volunteer?
Please contact our Program Director, Melissa Kennedy Panto at melissa@jeffsplacemetrowest.org

If you wish to apply or speak to someone about the program, please email Melissa melissa@jeffsplacemetrowest.org. You also may use our Contact Form or call 508-879-2800.